Treatment & Support Services

Treatment & Support Services

Treatment and Support Services (TSS) include a range of community based services for individuals, families and friends impacted by alcohol, tobacco and other drug issues. These are provided by the ACT TSS team in the ACT as well as the Pathways services in NSW.

Services include free confidential counselling for individuals wishing to address their substance use and for family members and friends affected by another person’s use. Clients with complex needs can access our mental health services as well as case management support for housing, relationships, employment, child protection, legal, financial or other concerns. A variety of group programs are available during the day and in the evenings.

People in the ACT seeking assessment or needing to address more urgent concerns can telephone or drop-in to the Woden office.

Counselling and Case Management

TSS provides confidential and non-judgemental counselling for individuals, family members and friends impacted by alcohol, tobacco and other drug issues. Our therapeutic approach is person centred and strengths based. We will work with you using evidence based treatment approaches that may include Motivational Interviewing, Cognitive Behaviour Therapy (CBT) and other therapeutic treatments.

Individual Counselling

Individual counselling is available for people who are seeking to be substance free or reduce their substance use, would like to explore their treatment options or are considering making changes to their lives. Counselling is also available for people who have recently completed withdrawal or rehabilitation programs and those who are in recovery and looking for strategies to prevent relapsing in to past substance use habits.


Call our reception team or visit the Woden office to ask for an assessment during business hours. Our reception team will ask you a few questions regarding the service you’re requesting and record your contact details. You’ll then be contacted by an AOD Practitioner who will undertake a holistic assessment (approximately 30 minutes) to ascertain the most beneficial type and level of support for you. We’ll then develop a plan with you for on-going treatment and support that may include groups and/or individual counselling. You may also be referred to Althea Wellness Centre, Arcadia House or other services that meet your needs.


Individual counselling appointments are available Monday to Friday, 9:00am to 5:00pm, with limited after hours appointments available. You’ll be contacted by SMS or phone call to remind you of your appointment (when possible) the day before. Directions’ Treatment & Support Services are free of charge.

Treatment & Support Services (TSS)

L6 21 Bowes Street Woden ACT 2606

[email protected]

02 6132 4800