Contact us
What you think about our service matters.
If you have a complaint, ask to speak with a Team Leader. Alternatively you can either send an email to complaints@directionshealth.com or contact the Chief Operating Officer or Chief Executive Officer on 02 6132 4800 or by writing to CEO, PO Box 538 Woden ACT 2606.
You’re also welcome to provide any feedback to our Community Advisory Group (CAG) by emailing cag@directionshealth.com.
If you are still unsatisfied, you can contact the ACT Health Services Commissioner on 02 6205 2222 or by writing to Health Services Commissioner ACT Human Rights Commission, GPO Box 158 Canberra City ACT 2601.
To access a confidential reporting/whistleblowing service please click here.